Intellectual Property Protection Statement
We consistently regard intellectual property (IP) protection as a cornerstone of our business operations, encompassing all relevant rights including copyrights, trademarks, patents, designs, and trade secrets. We strictly adhere to compliance obligations to ensure all products and images displayed on our website are legally authorized. However, given the vast and dynamic nature of our product catalog, unintentional oversights may occasionally occur.
If you are an IP rights holder or authorized representative and believe our website contains infringing content, please contact us immediately using the method below. We pledge to initiate an investigation promptly and take necessary actions to safeguard your legitimate rights.
How to Submit a Complaint
Send the following details to our dedicated email [email protected] (for copyright/trademark complaints only):
- Proof of Rights Ownership: Valid documentation confirming you are the lawful owner or authorized representative of the disputed product/image.
- Description of Infringing Content: Include the exact location on our website (e.g., product URL, page link).
- Contact Information: Full address, phone number, and email address for follow-up communication.
- Rights Declaration: A written statement affirming your good-faith belief that the disputed use lacks authorization from the rights holder, their agent, or the law.
- Evidence of Rights: Clearly specify the suspected infringing IP information (e.g., "Copyright XYZ," "Trademark ABC, Reg. No. 123456, Reg. Date 01/01/2004").
- Trademark Supplementary Materials (if applicable):
- Trademark registration certificate or proof of first public use;
- URL links to the infringing product/image;
- Additional documentation proving your ownership or authorization to use the trademark.
Important Notes
- Email [email protected] is exclusively for IP complaints. For other inquiries, please contact our customer support team.
- We commit to handling all complaints efficiently and providing regular progress updates to rights holders.
- Legal Liability for False Claims: Deliberate submission of false infringement notices may result in legal consequences, including compensation for damages and legal fees. If uncertain about infringement claims, we recommend consulting legal counsel prior to submission.
Our Promise
We deeply value the trust every rights holder places in our IP protection efforts and strive to uphold industry compliance through transparent, fair collaboration. Your oversight drives our continuous improvement, and we look forward to partnering with you to foster an online environment that respects innovation and legal rights.